Privacy Policy

• Stop marketing emails: click "unsubscribe" in any of our emails, or email support@braivex.com.
• Get a copy of your data, or have it corrected or deleted: email support@braivex.com with "Privacy request" in the subject line.
• Close your Braivex account: email support@braivex.com with "Close my account" in the subject line.
• Remove an app's access to a Google account you connected: use the permissions page in your Google Account settings, or ask us.
• Withdraw a consent you gave us: email support@braivex.com.
  This does not affect what we did before you withdrew it.
• Nominate someone to act for you if you die or cannot act (India): see section 19.
• Block or delete cookies: use your browser settings (section 21).
• Complain: see section 17.

Braivex is the trading name of Hemant Sain, a sole proprietor in India.
Braivex is the controller of the personal data described in this policy, unless section 5 says otherwise.
In Indian law the controller is called the "data fiduciary".
This means we decide why and how your data is used.

• Legal name: Hemant Sain, trading as Braivex.
• Address: Yog Nagar, 60 Feet Road, Alwar, Rajasthan 301001, India.
• Privacy contact: support@braivex.com, with "Privacy" in the subject line.
• Customer care phone: +91 80585 89200.
• Grievance officer (India): see section 19.
• People in the UK and the EU: you can contact us directly at support@braivex.com.

• A visitor to braivex.com: sections 3, 4, 11, 12 and 21.
• Someone who contacts us, joins a waitlist or signs up to our newsletter: sections 3, 4, 8 and 15.
• A customer who uses a Braivex app: sections 3 to 6, 9, 11 and 13 to 15.
• Someone whose data a business customer puts into an app, for example a job applicant: section 5.
• Someone whose public data an app collects, for example the author of a Google review: section 7.

Sections 16 to 20 (rights, complaints, security, India, and the EU and UK) apply to everyone.
This policy does not cover anyone who works for Braivex.

Contact and waitlist details
Examples: name, email address, phone number, company name, and the message you send.
Where it comes from: you, through the contact and waitlist forms on braivex.com or by email.

Newsletter
Examples: email address and the sign-up tags our form adds.
Where it comes from: you, through the newsletter form on braivex.com.

Braivex account
Examples: name, email address, a customer record in our Shopify store, and tags that show which apps you use.
Where it comes from: you, when you sign in with Braivex; our sign-in service; our apps.

Payments and subscriptions
Examples: name, email address, country, plan, payment and subscription IDs, amount, currency, status, refunds and disputes.
Dodo Payments may also send us the last four digits of your card.
We never see or store your full card number.
Where it comes from: Dodo Payments.

App content
Examples: what you put into an app and what the app makes from it.
This includes listings, CVs and job descriptions, property searches and watch profiles, LinkedIn posts and stories, briefs, prompts, reels and reply drafts.
Where it comes from: you, or the organisation you work for.

Connected accounts and API keys
Examples: access tokens for accounts you connect, such as Google Drive or Google Business Profile, and API keys you add for an AI or data provider.
Where it comes from: you, when you connect the account or add the key.

Public data
Examples: property listings, Google reviews and public social media posts.
Where it comes from: public websites and official APIs (section 7).

Device and usage
Examples: IP address, browser and device type, pages viewed, times of visits, usage counts and credits used.
Where it comes from: your device, through cookies (section 21) and the server logs our hosts keep.

Support, reports and complaints
Examples: emails, report forms and complaint records.
Where it comes from: you.

Information you must give us.
To create an account or buy a plan, we need your name, email address and payment details.
Without them, we cannot provide the app.
Everything else is optional.

Sensitive information.
We do not ask about your health, religion, ethnicity, sex life or similar matters.
Please do not put this kind of data into an app unless the app needs it.
CVs can contain it, so HireSieve customers should read section 5.

UK and EU data protection law requires a lawful basis for each use.
We rely on:

• contract: to provide what you signed up for, or to take steps you ask for before you sign up;
• legal obligation: to comply with the law;
• legitimate interests: where our interests, or someone else's, are not overridden by your rights;
• consent: you can withdraw it at any time.

For the Indian basis, see section 19.

Answer your enquiry or add you to a waitlist
Lawful basis: Legitimate interests; contract, where you ask about buying
Legitimate interest: Replying to people who contact us

Send our newsletter
Lawful basis: Consent

Create and run your Braivex account, and sign you in to the apps
Lawful basis: Contract

Provide each app and its features, including service emails such as sign-in links, alerts and receipts
Lawful basis: Contract

Track usage, credits and plan limits
Lawful basis: Contract

Take payments, give refunds and deal with disputes, through Dodo Payments
Lawful basis: Contract; legal obligation

Keep accounting and tax records
Lawful basis: Legal obligation

Prevent fraud and misuse, and keep our systems secure
Lawful basis: Legitimate interests
Legitimate interest: Protecting our customers and us from fraud, abuse and attacks

Find and fix faults, and improve the website and apps from usage statistics
Lawful basis: Legitimate interests
Legitimate interest: Running reliable apps

Handle reports, complaints and legal claims
Lawful basis: Legal obligation; legitimate interests
Legitimate interest: Resolving disputes and protecting our legal rights

Collect and use public data inside an app (section 7)
Lawful basis: Legitimate interests
Legitimate interest: Providing the app the customer asked for

Sell or restructure our business
Lawful basis: Legitimate interests
Legitimate interest: Keeping the service running under a new owner

You can ask us how we balanced our legitimate interests against your rights.

Many Braivex apps are used by businesses.
When a business uses an app to handle other people's personal data, that business is the controller of that data.
We act as its processor (in India, its "data processor").
We use that data only to provide the app, on the business's instructions.
Examples:

• the CVs and applicant details a recruiter uploads to HireSieve;
• the reviews and staff mentions a business tracks in Loculens.

The business must have a lawful basis for that data and must tell those people how it uses it.
If your data is in an app because a business put it there, please contact that business first.
If you contact us, we will pass your request to the business and help it reply.
Business customers can ask for our data processing terms by emailing support@braivex.com.

Each app runs on its own website and has its own privacy notice.
That notice gives more detail and takes priority for that app.
You can find each notice on the app's own website.

• Peakwyn (peakwyn.bid): a public leaderboard of paid advertising placements.
  Peakwyn does not use Braivex sign-in.
  Its notice is at peakwyn.bid/privacy.
• ReelSieve (reelsieve.braivex.com): turns an Airbnb listing into a video reel and delivers it to the customer's own Google Drive.
• HireSieve (hiresieve.braivex.com): uses AI to screen CVs against a job description.
• Reachwyn (reachwyn.braivex.com): a LinkedIn content studio for planning, writing and publishing posts.
• Housieve (housieve.braivex.com): scored property listings, with watch alerts and conversational search.
• BriefSieve, also called VirtualPA (mypa.services): builds marketing briefs from public social media, search trend and advertising data.
• Loculens (loculens.braivex.com): review management for businesses with more than one location.
• VoiceSieve: in development.
  For now we only hold the details you give us to join its waitlist.

Some apps collect data that is already public, using Apify or official APIs.
We use it only for the purpose of the app, and we do not sell it.

• Housieve collects property listings from UK property websites, including Rightmove, Zoopla, OnTheMarket and Gumtree.
  A listing can include an agent's or seller's name and contact details.
• Loculens collects Google reviews of the customer's own business locations, through Apify and the Google Places and Google Business Profile APIs.
  A review includes the reviewer's public name and what they wrote.
• BriefSieve collects public posts and trends from Instagram, TikTok and Google Trends through Apify, and company information from Apollo.
• ReelSieve reads the public Airbnb listing page the customer gives it, including the photos and guest reviews on that page.

If you want your data removed from one of these apps, email support@braivex.com with "Public data" in the subject line.

We send marketing emails only to people who sign up to our newsletter.
We send them through Shopify's email tool.
Every email has an unsubscribe link.
If you unsubscribe, we stop.

Several apps use AI models to write drafts, score items and summarise information.
The models come from Anthropic, OpenAI, Google (Gemini), Groq or OpenRouter, depending on the app and your settings.
We send a model only the content the feature needs.
We do not use your content to train AI models.
Some apps let you add your own API key for a provider.
When you do, that provider's terms apply to what you send it.
AI output can be wrong, so please check it before you rely on it.

HireSieve is designed to give a recruiter a score and reasons for each CV, and to leave the decision about each candidate to the recruiter.
Peakwyn automatically checks new listings against a list of blocked keywords and domains.
If your Peakwyn listing is hidden or removed, you can ask for the reason and a review, as Peakwyn's terms explain.

Our website and apps are for adults and businesses.
You must be 18 or over to create an account or buy.
We do not knowingly collect personal data from anyone under 18.
If we learn that we hold such data, we delete it, except records the law requires us to keep.

We do not sell your personal data.
These service providers process it for us, only for the purposes below:

• Shopify: runs braivex.com, its forms, our customer records and our marketing emails.
  Braivex sign-in also uses it.
• Dodo Payments: sells app subscriptions as merchant of record and takes payment (section 13).
• Railway: hosts our apps and their databases.
• Cloudflare: provides domain name services for peakwyn.bid, sits in front of Housieve and Loculens to protect them, and serves code libraries that braivex.com loads.
• Resend: sends service emails, such as sign-in links and alerts.
• Anthropic, OpenAI, Google (Gemini), Groq and OpenRouter: provide AI models (section 9).
• Apify: collects public web data for Housieve, Loculens and BriefSieve (section 7).
• Google: Sign in with Google, delivery of reels to Google Drive (ReelSieve), the Places and Business Profile APIs (Loculens) and the Google Ads API (BriefSieve).
• Higgsfield: generates video for ReelSieve.
• Publora: publishes posts to LinkedIn for Reachwyn.
• Pixfaro: generates images for Reachwyn posts.
• Mapbox: shows maps in Housieve.
• Meta (WhatsApp Business): sends Housieve alerts by WhatsApp, if you turn them on.
• Nango: manages connections to other services in BriefSieve.
• Apollo: provides company data in BriefSieve.

We also share data:

• with authorities, courts or regulators, where the law requires it;
• with our professional advisers, such as accountants and lawyers;
• with a buyer or successor, if Braivex or an app is sold or transferred.

You can ask us for the current list of providers.

braivex.com runs on Shopify, and Shopify processes store data for us.
Shopify also uses some data as a separate controller under the Shopify Privacy Policy (shopify.com/legal/privacy).

Dodo Payments is the merchant of record for app purchases.
You buy the subscription from Dodo Payments, which resells it to you.
Dodo Payments collects the payment, issues the invoice and handles sales tax or VAT.
It is a separate controller for the payment data it collects, under its own privacy policy (dodopayments.com/privacy-policy).
It sends us the details listed in section 3, so that we can give you access, handle refunds and keep our records.
Billing pages for the apps are at billing.braivex.com.

We are based in India, so your data is handled in India.
Our providers may also process it in other countries, including the United States.
Where the law requires it, we rely on appropriate safeguards for these transfers, such as standard contractual clauses.
You can ask us for more information about these safeguards.
Indian law lets the Government restrict transfers to named countries, and we follow any such restriction.

We keep data only as long as we need it, or as long as the law requires.
After that, we delete it or anonymise it so it no longer identifies you.
If data is needed for a legal claim or an investigation, we keep it until that matter has ended.

Enquiries and waitlist sign-ups
How long: Until we have dealt with your enquiry, or until the app launches and we have told you, then only as long as the law requires

Newsletter
How long: Until you unsubscribe

Braivex account and app accounts
How long: While your account is open, then only as long as we need to settle final payments, questions or claims, or as the law requires

App content and connected-account tokens
How long: While your account is open, unless the app's notice says otherwise
Tokens: Deleted when you disconnect the account

Payment, invoice and refund records
How long: As long as Indian tax and accounting law requires

Security and processing logs
How long: At least one year, as the Digital Personal Data Protection Rules 2025 require

Peakwyn reports
How long: Until the report is closed, plus 12 months

Complaints and rights requests
How long: Until the matter is closed, then as long as we need the record to show how we handled it or to deal with a legal claim

Depending on where you live, you have the right to:

• access: get a copy of your data and information about how we use it;
• rectification: have inaccurate data corrected, or incomplete data completed or updated;
• erasure: have your data deleted where we no longer need it, where you withdraw consent, or where you object and we have no overriding reason (we keep what the law requires, such as invoices);
• restriction: ask us to pause our use of your data while a concern is checked;
• objection: see "Your right to object" at the top of this policy;
• portability: receive data you gave us under a contract or with consent, in a machine-readable format;
• withdraw consent at any time, without affecting what we did before;
• nomination (India): name someone to use your rights if you die or cannot act.

How to make a request: email support@braivex.com with "Privacy request" in the subject line.

• We may ask you to confirm your identity.
• We reply within one month of receiving your request.
• For complex or numerous requests, we may extend this by up to two further months, and we will tell you why within the first month.
• Requests are free in most cases.

If a request is clearly unfounded or excessive, we may charge a reasonable fee or refuse it.
We will tell you why, and that you can complain to a regulator.

Complain to us.
Email support@braivex.com with "Data protection complaint" in the subject line, or write to the address in section 1.
We will:

• acknowledge your complaint within 48 hours;
• look into it without undue delay and keep you updated;
• give you our answer within one month.

Complain to a regulator.

• UK: the Information Commission (still known as the ICO), at ico.org.uk.
• EU and EEA: the data protection authority in the country where you live or work.
• India: once you have used our grievance process (section 19), you can complain to the Data Protection Board of India.

We protect your data with measures that suit the risk, including:

• encrypted connections (HTTPS) for the website and apps;
• payment handling by Dodo Payments, so we never hold card numbers;
• encrypted storage of the API keys and account tokens that customers connect in ReelSieve, Reachwyn, Loculens and BriefSieve;
• access to admin tools limited to the people who need it.

No system is completely secure.
If a breach affects your data, we will tell you without undue delay, and we will tell the regulators the law requires us to tell.

We follow the Digital Personal Data Protection Act 2023 and the Digital Personal Data Protection Rules 2025.
Most of their duties apply from 13 May 2027, and this policy is written to meet them.
Until then, the Information Technology Act 2000 and its 2011 rules on sensitive personal data also apply.
We treat passwords and payment details as sensitive personal data.

Under Indian law, we use your data with your consent, or for a use the Act allows without consent.
One such use is data you give us yourself for a stated purpose, such as your email address when you ask for a reply.
You can withdraw consent as easily as you gave it, by email or through the unsubscribe link.

Grievance officer

• Name: Hemant Sain
• Designation: Proprietor
• Email: hemant@braivex.com
• Phone: +91 80585 89200
• Address: as in section 1

The grievance officer acknowledges each complaint within 48 hours and resolves it within one month.

The EU GDPR applies when we offer our apps to people in the EU or EEA.
The UK GDPR applies to people in the UK.
You have the rights in section 16.
You can contact us directly at support@braivex.com.
Transfers are covered in section 14.

braivex.com
Shopify sets cookies to run the store, keep you signed in, protect forms and count visits.
The braivex.com theme contains no advertising pixels and no third-party analytics tags.
Your browser loads some code libraries from cdnjs.cloudflare.com, so Cloudflare receives your IP address.

The apps
The apps set the cookies needed to keep you signed in.
Peakwyn sets one strictly necessary cookie, pw_vid, which counts unique visits and prevents abuse for up to 12 months.

You can block or delete cookies in your browser settings.
Some features may stop working if you block strictly necessary cookies.

When we change this policy, we update the date at the top and add an entry to the version history below.
If a change materially affects you, we email account holders before it takes effect.

2.0
Date: 30 October 2026
Change: Full rewrite covering braivex.com, Braivex sign-in and the eight Braivex apps, for UK GDPR, EU GDPR and Indian law.

This version replaces the previous Braivex privacy policy.